Network Engineer (ID: 7o3QvMsp)

Do you have a minimum of 2 years of experience with live production networks?

If the answer is YES, we want you...

Due to expansion, we are looking for a forward-thinking Network Engineer.

As a member of the technical operations team, you will play a vital role in supporting our customer networks – from a simple remote access solution through to multi-site enterprise businesses. This role requires a proactive approach, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers.

About us...

Silver Lining is a professional, award-winning IT service provider based in Fareham, reaching a customer base over the UK. Since 2007, we have been providing the very best in business IT, telecommunications, connectivity and security. We pride ourselves on being a fun and fair place to work, providing the best customer service, and remembering that success is a blessing.

Responsibilities:

Your role will include implementing and troubleshooting network devices across a broad spectrum of customers and devices. Additionally, you will join a team that manage core MPLS networking infrastructure, mitigating threats, working with 3rd party upstream providers and developing monitoring platforms. Your main responsibilities will include:

Providing support across multiple customers and network device vendors.
Manage workloads through internal ticket systems.
Monitor, maintain and manage system alerts and notifications, identifying areas for improvement across all monitoring platforms.
Create and maintain accurate networking documentation in accordance with company processes for both customer facing deployments and internal documentation purposes.
Provide technical resource during projects.
Be part of networking escalations within the business, forming part of on-call rotas.
Participate in core networking changes, internal and external patching, all carried out, outside of regular hours.

Experience:

Essential:

• Minimum 2 years’ experience within an MSP environment.
• Working knowledge of routing and switching protocols.
• Firewall experience – ideally Juniper SRX, Cisco ASA or FortiGate devices.
• Network tools and systems such as Wireshark, PRTG and SolarWinds.
• Device lifecycle management including patching and updating.
• Configuration and support of Juniper, Cisco and Aruba hardware and virtual appliances
• A full clean driving licence is a requirement for this role

Desirable:

• JNCIA-Junos or CCNA certification
• Cloud Networking
• Remote Access Solutions (e.g. Cisco AnyConnect)
• HPE Aruba Mobility Products (Wi-Fi and ClearPass)
• Data centre experience (installation and patching of hardware)
• VMware or Azure virtualisation experience

Apply now to be a part of our vibrant team and help us achieve new milestones in customer support. We can't wait to welcome you aboard!

Company benefits:

• Monthly team budget for team activities such as bowling, waterparks and meals out.
• Company Events, including occasional trips abroad!
• Annual Leave: 20 days holiday per year plus bank holidays, with the addition of one extra day for every year of service (up to 25 days).
• On-site Parking: Hassle-free parking is available for all employees.
• Pension Scheme: We offer a solid pension plan to support your future.
• Cycle-to-Work Scheme: A green and healthy way to commute, supported by our scheme.
• Employee Wellbeing Support: Access to resources and support for your overall wellbeing

Right to Work Status:

To be considered for this role you must have right-to-work status for the United Kingdom as we are not offering any sponsorship for this role.

Benefits:

• Company events
• Company pension
• Employee discount
• Free Onsite Parking
• Health & wellbeing programme
• Referral programme

Schedule:

• Weekend availability