
About FleetCheck:
At FleetCheck we believe that everyone has the right to be safe on the roads and we are all about making a difference to road safety.
Our business is all about serving others, focused on a common good and we get there through consideration and respect for each other. Our customers trust us to deliver excellence. They trust us because they experience outstanding software provided by people who are dependable and prepared to go that extra mile.
This is a growing business, and we need people who are open to new opportunities and experiences, ready to learn new things and help drive the business forward. The enthusiasm, honesty, and openness here are infectious and it helps us hit problems head-on and be determined to find the best solutions.
General Overview:
Working within agreed procedures to provide the highest level of IT workflow and support. Specifically focussed on tasks associated with software administration to facilitate (a) an exceptional customer/user experience, (b) product excellence and (c) an ongoing culture of customer retention.
Responsibilities/Duties:
Knowledge:
Nice to Have:
General accountabilities:
Rewards and additional information:
The base salary will be in the region of £50,000-£55,000 per annum.
The normal contractual working week is 37.5 hours; a standard day is 7.5 hours.
The work pattern is fixed hours of 9.00am to 5.00pm with 0.5 hour lunch break.
The annual holiday entitlement based on the above working pattern is 25 days – rising to 28 days with length of service.
Contributory pension.
Staff are able to work in a hybrid pattern with an agreed number of days in the office each week as authorised by their line manager.
Other benefits include - staff/team functions, including Summer & Winter events, monthly charity cake bakes, monthly staff meetings, annual appraisals, access to the Employee Assistance Program (EAP), Mental Health First Aiders, and free parking.
The organisation continuously evolves to provide broader and more proactive customer care. As such the roles and their terms and conditions will be subject to ongoing review and change.
FleetCheck is proud to be a Disability Confident Employer and a Living Wage Employer.
Note that the FleetCheck offices are not serviced by public transport. You will need a full clean driving licence and a car to work here.
Employee Promise:
FleetCheck is all about helping others, focused on a common good and we get there through consideration and respect for each other. Our clients trust us to deliver excellence. They trust us because they experience outstanding software and people who are dependable and prepared to go that extra mile when it is needed.
We are a growing business, and we need people who are open to new opportunities and experiences, ready to learn new things and help drive the business forward. The enthusiasm, honesty, and openness here are infectious and they help us solve problems head-on and be determined to find solutions, help our customers, and improve our products.
Excellent client experience is our goal, and we need people who will do what they say, deliver on their promises and look for ways to surprise or even delight with the unexpected. If you yearn for a sense of togetherness, mutual respect, and loyalty, and will work hard as part of a community to foster a deep collaborative approach, we are the place for you.
Privacy Notice:
This privacy notice tells you what to expect when FleetCheck collects your personal information. When individuals apply to work at FleetCheck, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference, we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We may retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals would be identifiable from that data.
What information do we collect?
Pay: £50,000.00-£55,000.00 per year
Job Types: Full-time, Permanent
Additional pay:
Benefits:
Schedule:
Ability to commute/relocate:
Cirencester: reliably commute or plan to relocate before starting work (required)
Experience:
Licence/Certification:
Driving Licence (required)
Work Location: Hybrid remote in Cirencester