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Live chat is available during business hours, 9:00 to 5:00 Monday to Friday. Please get in touch with us through Contact Us and one of our recruiters will reply within 1 business day.
This is an exciting opportunity for an experienced IT Support Engineer to be the primary point of contact for ICT support, managing technical issues and coordinating with our Managed Service Provider (MSP) for more complex issues.
The role will also encompass managing other systems such as SaaS platforms or cloud telephony, ensuring quality control, facilitating user training and providing onsite IT support to employees. The post requires both breadth and depth of experience, knowledge and a broad technical knowledge across a range of technologies, and acting as the main point of contact between employees and the IT department as well as the MSP, providing timely updates and ensuring the fault is assigned the correct level of priority and attention. This is a full-time role covering 37.5 hours per week between 8:30 am - 5 pm, Monday to Friday.
Job Type: Full-time
Pay: £32,000.00-£45,000.00 per year
Apax is a multi-award company and our aspiration is to become a values-driven enterprise and our mission "We strive for excellence to improve ourselves, transform services, enhance lives and advance society" plays centre stage. We take a collaborative and consultative approach that values and appreciates the contribution and enthusiasm of our team to make a difference in our organisation and in the lives of disadvantaged people.
About the Team
With a thirst for knowledge and a drive to challenge the status quo, learning and innovation have become part of our identity to advance the mental health services landscape. As part of our team, you will maintain our ‘Level A’ accreditation in the Quality Assessment Framework (QAF), denoted for “excellence and leaders in their field" in national performance standards. We are full of life and enthusiasm for care of our residents and we drive this outlook throughout the whole company. It is important for us that any candidate joining our organisation fit the culture and appreciates our corporate values. For more information about who we are please visit our careers.apax.org.uk and apax.org.uk.
Key Requirements for the role of IT Support Engineer:
Employee Benefits:
You will be joining a friendly, kind and joyful company culture whilst working as part of a next-generation digitalised company. Full details of the Employee Benefits will be provided during the interviewing process.
Other Benefits:
Our approach to recruitment is competency and values-based, whereby applicants should be able to demonstrate the organisation's values and principles. We are a strong believer that an organisation is only as good as its people and partners who are its greatest strength. We are an equal opportunities employer.
Chat Support Offline!
Live chat is available during business hours, 9:00 to 5:00 Monday to Friday. Please get in touch with us through Contact Us and one of our recruiters will reply within 1 business day.