IT Support Engineer (ID: ztAkEYNC)

IT SUPPORT ENGINEER REQUIRED

About Us:

We are professional, agile and innovative.

Our work environment includes:

• Modern office setting
• Work-from-home days

Job Overview:

We are seeking a skilled IT Support professional to join our dynamic team. The successful candidate will provide technical assistance and support to our clients, ensuring the smooth operation of IT systems.

Duties:

• Provide 24x7 on-call support as part of the field engineering team.
• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Monitor and maintain computer systems and networks.
• Respond promptly to IT support requests from staff or clients.
• Set up accounts for new users and assist with password resets.
• Troubleshoot system and network problems, diagnosing and resolving hardware or software faults.
• Test and evaluate new technology.
• Requirements:
• Proven work experience in IT Support or a similar role.
• Strong knowledge of VPNs, operating systems (e.g., Windows), computer networking, ServiceNow, firewalls, software troubleshooting, computer hardware, LANs, and help desk support.
• Excellent problem-solving skills.
• Strong communication abilities.
• Bachelor's degree in Information Technology or a relevant field.
• Full clean driving license and access to own vehicle.
• Must have a laptop, mobile device, and internet access.
• Work authorisation in the United Kingdom is required.

Benefits:

•  Competitive salary.
•  Opportunities for career development and progression.
•  Training opportunities to enhance skills.
•  Flexitime
•  Work from home

If you meet the requirements above and are looking to advance your career in IT Support, we would love to hear from you. Apply now to be considered for this exciting opportunity!

• Job Types: Temp to perm, Zero hours contract
• Pay: £150.00-£250.00 per day

Education:

Bachelor's (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 2 years (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: On the road